Claims ServiceClick here for Frequently Asked Questions

All claims for the Georgia First Responder PTSD Program will be handled by MetLife, which is the carrier providing coverage for the ACCG-IRMA and GIRMA programs.

Claims may be reported on or after the effective date of coverage, which is no sooner than January 1, 2025.

How to Initiate a Claim:

ACCG-IRMA (Counties):

GMA-IRMA (Cities):

Need Assistance?

For assistance, call MetLife: 1.888.262.6842 and reference the Client Name and Policy Number from the Employer Name field on page one (1) in the applicable Critical Illness Claim Form above, depending on whether the employer is a “City” or “County”.

YOU DON'T HAVE TO FACE THIS ALONE

The Office of Public Safety Support (OPSS) was established to mitigate the potential psychological impact that critical incidents or traumatic events can have on the members of the Georgia Public Safety community.

Using Peer Counselors and Mental Health Professionals, OPSS will strive to provide the necessary support that officers and first responders need to help alleviate the reactions to critical or traumatic events.

OPSS provides training to all local public safety organizations for peer counseling.

Primary number: 404.624.7638
For after-hours Peer Support emergencies, please call 404.624.6077.

Email: publicsafetysupport@gsp.net